Introduction

 

We ("we", "us", "our") take the privacy of users ("users" or "you") of our website and/or mobile app (the "Website" or "Mobile App") very seriously and are committed to protecting the information that users provide to us in connection with the use of our website and/or mobile app (collectively, "Digital Assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the "Services") when you access the Services through your devices.

Please read the Privacy Policy carefully and ensure that you fully understand our practices with respect to your information before using our Services. If you have read this policy, fully understood it, and do not agree with our practices, you must stop using our digital assets and services. By using our services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes thereto.

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In this Privacy Policy, you will learn:

• How we collect data

• What data we collect

• Why we collect this data

• Who we share the data with

• Where the data is stored

• How long the data will be retained

• How we protect the data

• How we treat minors

• Updates or changes to the Privacy Policy

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Contact Controller

 

Category: Always

 

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

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Name: Georgios Peltekis

Adress: Stauferweg 1a, 32130 Enger

E-Mail: p3.paradise@email.de

Phone: +49 157 72 46 96 86

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What date we collect?

 

Category: Always

 

Below is an overview of the data we may collect:

 

• De-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our Services ("Non-Personal Information"). Non-personal data does not allow conclusions to be drawn about who collected it. Non-personal information that we collect consists primarily of technical and aggregated usage information.

• IIndividually identifiable information, i.e. any information that can be used to identify you or could be identified with reasonable effort ("Personal Data"). The personal information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data,  these will be treated by us as personal data as long as they are available in combination.

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How we collect data? 

 

Category: Always

 

Below are the main methods we use to collect data:

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• We collect information when you use our services. Therefore, when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.

• We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

• We may collect information from third-party sources as described below.

• We collect information that you provide to us when you sign up for our Services through a third-party service provider such as Facebook or Google.

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Why do we collect this data?

 

Category: Always

 

We may use your information for the following purposes:

 

• to provide and operate our services;

• to develop, customize and improve our services;

• to respond to your feedback, inquiries and requests and to offer help;

• to analyze demand and usage patterns;

• for other internal, statistical and research purposes;

• to improve our data security and fraud prevention capabilities;

• to investigate violations and enforce our terms and policies, as well as to comply with applicable law, regulations, or governmental requests;

• to provide you with updates, news, promotional materials, and other information related to our Services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, just click on the unsubscribe link in those emails.

• Booking system of Smoobu GmbH

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Who do we share this data with?v

 

Category: Always

 

We may share your information with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).

 

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all of our assets, etc.); (v) to collect, maintain and/or manage your information through authorised third party vendors (e.g. cloud service providers) as appropriate for business purposes. (v) to collect, maintain and/or manage your information through authorised third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third party service providers to improve your user experience. For the avoidance of doubt, we may transfer or disclose non-personal data to third parties or use it in any other way at our discretion.

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Data usage Smoobu booking system

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In order to make a booking, it is necessary to provide your contact details. You only need to fill in the fields marked with an asterisk (indicate mandatory fields here), as well as the data relating to the booking (e.g. period of stay). We also store your booking date and time. Any additional information (specify optional fields here) is not mandatory.

The data you provide on our website, including any notes, are personal data and are processed and used by us to ensure the processing of the booking and the provision of the requested service. We also use your data to provide you with relevant information regarding the booking or during your stay. The personal data collected during the booking process will be passed on to the following third parties:

Smoobu GmbH - Smoobu.com is a software for holiday home renters.
Pappelallee 78/79
10437 Berlin
Germany

Link to privacy policy of Smoobu:
https://www.smoobu.com/de/datenschutz/

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Data usage Parastorage.com

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This site may use a plugin/app from the provider Parastorage for a contact and newsletter form. This provider is a subcontractor of the website provider (WIX.com).

We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Parastorage.

The provider Wix obliges its subcontractors to comply with data protection and security requirements, the description of which can be found at: https://de.wix.com/about/privacy.

The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO).

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Category: User has a blog or forum 

 

Please note that our services allow for social interactions (e.g. posting content, information and comments publicly and chatting with other users). Please be advised that any content or data you provide in these areas may be read, collected and used by others. We discourage posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise make it available as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and hereby confirm that copies of your data may remain retrievable even after it has been deleted from cached and archived pages or after a third party has made a copy/stored your content.

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Cookies and similar technologies

 

When you visit or access our Services, we authorise third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect your information to improve the navigation experience on our digital assets, optimise their performance and provide a tailored user experience, as well as for security and fraud prevention purposes.

To find out more, please read our Cookie Policy.

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Category: The user is NOT connected to an advertising service

 

We will not share your email address or other personal information with advertisers or advertising networks without your consent.

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Category: The user is connected to an advertising service, a Campaign Manager or Facebook Ads

 

We may provide advertising through our Services and our Digital Assets (including websites and applications that use our Services) that may also be tailored to you, such as ads based on your recent website, device or browser browsing behaviour.

 

To serve these ads to you, we may use cookies and/or JavaScript and/or web beacons (including translucent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e. third parties who display advertisements based on your website visits) to serve targeted ads. Third-party ad network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including translucent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customise advertising content for you. These third party cookies and other technologies are governed by the specific privacy policy of the third party provider and not this one.

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Where do we store the data?

 

Category: Always

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Non-personal data

 

Please note that our companies and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data we collect in different jurisdictions.

 

Category: User collects personal data

 

Personal data

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Personal Data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and to the extent necessary for the proper provision of our Services and/or as required by law (as further explained below) in other jurisdictions.

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How long will the data be retained?

 

Category: Always

 

Please note that we will retain the data we collect for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We may correct, amend or delete inaccurate or incomplete data at any time at our sole discretion.

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How do we protect the data?

 

Category: Always

 

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data can be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

 

Category: User accepts payments/eCom

 

All payment options offered by us and our hosting provider for our digital assets comply with the PCI Security Standards Council's PCI-DSS (Credit Card Industry Data Security Standard) regulations. This is the collaboration of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic and procedural measures) by our shop and service providers.

 

Category: Always

 

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the information you upload, post or otherwise disclose to us or others.

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For this reason, we ask that you establish strong passwords and, where possible, do not provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. In addition, as email and instant messaging are not considered secure forms of communication, we ask that you do not disclose confidential information through either of these communication channels.

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How do we deal with minors?

 

Category: User does NOT collect data from minors

 

The Services are not intended for users who are under the legal age of majority. We will not knowingly collect data from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.

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We reserve the right to request proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our services, we may prohibit such users from accessing our services and block them, and we may delete any data we hold about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

 

Category: User collects data from minors

 

Children can use our services. However, if they want access to certain features, they may need to provide certain information. The collection of some data (including data collected via cookies, web beacons and other similar technologies) may be automatic. If we knowingly collect, use or disclose information collected from a child, we will indicate this in accordance with applicable law and obtain parental consent. We do not condition a child's participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will only use the information we collect in connection with the services the child has requested.

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We may also use a parent's contact information to communicate about the child's activities in the Services. Parents may review data we have collected from their child, prohibit us from collecting further data from their child, and request that any data we have collected be deleted from our records.

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Please contact us to view, update or delete your child's information. For your child's protection, we may ask you to provide proof of your identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

 

Category: Always

 

We will only use your personal data for the purposes set out in the Privacy Policy and only if we are satisfied that:

 

• the use of your personal data is necessary to perform or enter into a contract (e.g. to provide you with the services themselves or customer care or technical support);

• the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

• the use of your personal data is necessary to support our legitimate business interests (provided that at all times this is done in a way that is proportionate and respects your data protection rights).

As an EU resident, you can:

 

• Request confirmation as to whether or not personal data concerning you is being processed and access to your stored personal data and certain additional information;

• request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format;

• request the correction of your personal data that we have stored;

• request the deletion of your personal data

• object to the processing of your personal data by us;

• request the restriction of the processing of your personal data, or

• lodge a complaint with a supervisory authority.

However, please note that these rights are not unlimited and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how we use it, please contact us as set out below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you consent to the transfer of your data outside the EEA.

 

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have adequate contractual arrangements in place with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss or theft of your personal data is minimised and that such third parties act at all times in accordance with applicable laws.

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Rights under California Consumer Protection Law

 

If you are a California resident using the Services, then you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your information.

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To exercise your right to access and delete your information, please see below for how to contact us.

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Category: The website does not sell its users' data

 

We do not sell users' personal information for the purposes of the CCPA.

 

Category: Websites with a blog or forum

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Users of the Services who are California residents and under the age of 18 may request and obtain removal of their Posted Content by emailing us at the address provided in the "Contact Us" section below. These requests must all be marked "California Removal Request". All requests must include a description of the content you wish to have removed and sufficient information to help us locate the material. We will not accept notices that are not marked or properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure that the material will be fully or completely deleted. For example, material posted by you may be republished or re-posted by other users or third parties.

 

Updates or changes to the Privacy Policy

 

Category: Always

 

We may, in our sole discretion, revise this Privacy Policy from time to time, and the version published on the Website will always be up to date (see "Status"). We encourage you to periodically review this Privacy Policy for any changes. In the event of significant changes, we will post a notice on our website. If you continue to use the Services after you have been notified of changes on our website, this will be deemed to be your acknowledgement and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of such changes.

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Google Analytics

 

We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.

Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at

https://www.google.com/intl/de/policies/privacy/partners,

including options you can exercise to prevent such use of your data.

In addition, Google offers an opt-out add-on at

https://tools.google.com/dlpage/gaoptout?hl=en

in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics‘ JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.

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Google-Maps

 

Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed.

If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA.

In case you have granted your consent to this processing the legal basis is Article 6 para. 1 lit. a GDPR. The legal basis can also be Article 6 para. 1 lit. f GDPR. Our legitimate interest lies in optimizing the functionality of our website.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the 

Google Terms of Use https://policies.google.com/terms?gl=DE&hl=en and the Terms and Conditions for Google Maps 

https://www.google.com/intl/de_de/help/terms_maps.html.

Google also offers further information at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

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Google reCAPTCHA

 

Our website uses Google reCAPTCHA to check and prevent automated servers („bots“) from accessing and interacting with our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the prevention of unwanted, automated access in the form of spam or similar.

Google offers detailed information at

https://policies.google.com/privacy

concerning the general handling of your user data.

 

Google Fonts

 

Our website uses Google Fonts to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google).

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the optimization and economic operation of our site.

When you access our site, a connection to Google is established from which Google can identify the site from which your request has been sent and to which IP address the fonts are being transmitted for display.

Google offers detailed information at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

in particular on options for preventing the use of data.

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WIX

 

a) Use of the Wix Shop Software

The provider uses the “WIX” shop system from Wix.com Ltd., Namal 40, 6350671 Tel Aviv, Israel, to display the offers, to process the contract and for hosting.

The legal basis for this is the initiation of a contract and/or the execution of the contract in accordance with Article  6 para. 1 lit. b GDPR.

Due to the international branches of WIX, it cannot be ruled out that processing will also take place outside the EU. WIX has to ensure that the processing by Wix and its subcontractors only takes place in third countries in which processing is permitted under the GDPR, for example by means of an EU adequacy decision or so-called standard contractual clauses.

 

“WIX” processes the following user data on behalf of the provider:

Name, email address, delivery and billing address, payment data, company name, telephone number if applicable, IP address, information about orders, as well as information about the device and browser used.

b) Web analysis WIX

Through the use of WIX, cookies for web analysis are also used on the website.  Information such as time, place and frequency of the website visit of the user is transmitted to a WIX server and evaluated via the cookies.

In case you have granted your consent to this processing the legal basis is Article 6 para. 1 lit. a GDPR. The legal basis can also be Article 6 para. 1 lit. f GDPR. The legitimate interest consists in the analysis, optimization and the economic operation of the website.

If the user does not agree to the storage of the cookie, it is possible to prevent or terminate the installation of the cookie by setting the browser accordingly.

Further information about data processing by WIX can be found under the following link:

https://de.wix.com/about/privacy

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Smoobu / Stripe

 

To display the availability and booking of the accommodation offered, the provider has integrated as an iFrame a component from Smoobu GmbH, Falckensteinstr 48, 10997 Berlin, hereinafter referred to as “smoobu”.

When the booking page is called up, the availability and booking form is loaded from the “smoobu” server. For technical reasons, the following data are initially processed by “smoobu”:

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– Browser type and version;

– Operating system used;

– Website visited by the user;

– Date and time of access;

– Internet Protocol Address (IP address) of the user,

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Furthermore, for payment processing of the booking a component of the payment service provider “Stripe” is also integrated.  “Stripe” is a service provided by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin.

If the user then uses the booking form, the contact data requested there will also be processed by “smoobu” and “Stripe”. More information on this can also be found in the privacy policies of the two providers:

https://www.smoobu.com/de/datenschutz/

https://stripe.com/de/privacy

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The legal basis for this is the initiation of a contract and/or the execution of the contract in accordance with Article  6 para. 1 lit. b GDPR.

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Use of PayPal as a payment method

If you decide to pay with the online payment service provider PayPal during your order process, your contact data is transmitted to PayPal as part of the order thus triggered. PayPal is an offer of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal thereby assumes the function of an online payment service provider and a trustee and offers buyer protection services.

The personal data transmitted to PayPal is mostly first name, last name, address, telephone number, IP address, e-mail address, or other data, which is required for order processing,as well as data related to the order, such as the number of items, item number, invoice amount and tax percentage, billing information, etc.

This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. Your data is therefore transmitted to PayPal on the basis of Article 6 para. 1 lit. b GDPR.

However, please note: PayPal may transfer the personal data to service providers, to subcontractors or other affiliated companies, to the extent necessary to fulfill the contractual obligations arising from your order or to process the data in the order on your behalf.

Depending on the payment method selected via PayPal, e.g., invoice or direct debit, the personal data transmitted to PayPal will be transmitted to credit agencies by PayPal. This transmission is used to check your identity and creditworthiness in relation to the order you have placed. For information on which credit agencies are involved and which data is generally collected, processed, saved and forwarded by PayPal, please refer to PayPal’s data protection statement at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

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